Ashley was very helpful and the care team was amazing and would let them work on my vehicle again

We love our new 2027 Santa Fe!!! Salwa was the best and highly recommended her if you are looking for a new car. Great experience with the whole dealership overall. Thank you for everything!

Expedited the repair and ruby,s professional customer service skills shined through. My wife needed the car for a trip and was extremely happy with the service

After shopping several dealers in the area with no success I went to Hyundai of Fort Myers and was greeted by Victor Parrondo who helped me while I was looking at their cars. Victor went the extra mile to help me find the right vehicle with great success. The management and finance staff were excellent to deal with. If you're out looking for a new or used car it will be worth your time to stop by here to see Victor Parrondo. I Love my new car!

My husband Tom and I, worked with Giacomo (Jack) and it was a 5 star experience across the board. He was so personable, knowledgeable, patient (he answered all of of questions no matter the topic), he assisted us in test driving a few different car models before we agreed on the car we purchased, he even helped us to set up our My Hyundai Bluelink app on our phones, and he came out and sat with us to make sure that we knew how everything in our car worked and to get us set up with the bluetooth before we left the dealership. We will highly recommend him to everyone we know looking to buy their next car and we will definatly return when we buy our next car to specifically work a deal with him . Stress-free experience thanks you Jack

Everything was great

Was treated with kindness from everyone The entire time everyone knew would to be next

I am very grateful to the agents and salespeople, who are super helpful very kind

We purchased a vehicle approximately four weeks ago, signed all the paperwork, and drove it home. Four weeks later, we still cannot get a clear answer about the status of our financing. Days after the purchase, we were instructed to call Suncoast and answer additional questions. I did exactly that. Suncoast told me it would communicate with the dealership’s finance team and that the dealership would follow up. I subsequently received a time-sensitive letter that arrived with insufficient time for me to reasonably meet the response deadline. The ball has been dropped repeatedly by Anthony in finance. I texted him. At one point, he was out of the office, but he never followed up. I called and left a message—no response. I texted again, including both Anthony and our salesperson, Quentin. Still no response from Anthony. Quentin did return my call. He is a nice guy and has been eager to help get a ding repaired on the vehicle, which I appreciate. But a cosmetic repair is not my priority when we still have no idea where our financing stands. He also assured me the financing issue would be addressed, but I have not received a resolution or a clear update. I understand that financing can require additional information. What I cannot accept is having to chase the dealership for weeks after following the instructions I was given. I am now having to escalate to management for basic answers that should have been communicated without repeated calls and texts. The dealership was available to sell us the car. I expected that same responsiveness after we signed. The lack of communication, ownership, and follow-through from finance has made this an unnecessarily stressful buying experience.

Had appointment for an oil change. The day before my appointment, my low tire light came on. O checked the dash to see the tire pressures. All the pressures were low, but only one was flashing. After my service the light was off. 2 days later, the light came on again. I checked the pressures on the dash again. 3 of the tires were at the same pressure as 2 days ago, and one was too high. Instead of checking and adjusting all the tire pressures during my previous service, the tech just added air to the one tire that turned the light on. Not the type of service I expect from a dealership. I will give them another shot when I'm due for service again, and hope for a better result.

It was a very nice experience the gentlemen who too care of me was courteous and helpful the coffee water and snacks were a very nice touch your waiting room was comfortable all in all a nice experience