Customer Testimonials
Lucas was top rate! Very knowledgeable, informative, a good listener, and helped us with ease find a great vehicle!!! Appreciate him and his fabulous staff!
Very professional and courteous during my visit for tire rotation and oil change. Thank you.
Mike Rojas was great. Desk manager Flavio was wonderful to work with. Recommend to anyone looking for a great experience in purchasing or leasing.
Happy with the new car and with the stuff performance I will definitely recommend to anyone
Took the Elantra in for repair and Anthony was super on getting the standard maintenance taken care of and had an issue with the the horn fixed in well under the three hour time estimate I was given. He also contacted me during the service work to give me updates on the car’s progress.
Estoy muy satisfecha con la atención que me dieron y más con el compañero que me atendió Rolando
Quick service. Nice employees and the waiting area was clean and quiet. they walked me out to my car at the end which was nice.
Efficient, courteous, honest, prompt , very helpful. Listened to our requests and complied. William Karrell great
Bri was excellent as our sales rep. She listened & showed us some good options & we bought our Tuscon that day. Chris in Finance & closing - it would help if he slowed down. He talks fast, sometimes hard to understand & he added $4000 in additional warranty deals to our final cost, which we did not want, so we had to start all over again. There was also a time consuming hassle with our title transfer which could have been avoided, if Chris had done what he said. Overall, this is a very good dealership to work with - ...
Professional service at this dealership. The best experience we have had purchasing a vehicle. We enjoyed the clean and comfortable sales room and were impressed with the technology in signing the paperwork. William was very helpful in showing us all the details of the Tucson.
Direct, efficient no nonsense sales. William was easy to work with and 2 very knowledgeable.
Un time quick service for my maintence . Great service rep and clean waiti g room
A very professional place with a very friendly staff...and great popcorn! I feel my car gets the best attention there.
The sales manager Jeff is the best, he goes above and beyond to make sure you are happy with your purchase experience. The service department is a work in progress, it was horrible but I believe it is slowly improving. We will see going forward if things get better. Aly , I believe that was his name , is a good start he was courteous and made sure my vehicle was taken care of.
I was hesitant to bring my vehicle back to Hyundai of Ft Myers service because of my previous experience as well as responses on a social media web site that included 8 out of 9 negative comments including at least that went to another Hyundai dealer to get service. This visit was great because of ANTHONY who insured all items were addressed and completed including replacement of items, recalls and routine maintenance. ANTHONY was thorough and courteous. I clicked on YES I would recommend this service center for now but one good visit out of four is not great. We will see.
Bradley and Jazz and the financial officer were all very professional, cordial and courteous.Making my purchase a very enjoyable experience
Th is dealership is perfect the persons of service part did help me in the most possible thank you
The office was very accommodating and we didn't need to jump through a bunch of hoops. Kristin and Tyler were very helpful
My service consultant was very friendly. She also communicated well the guest area is nice
my sales person was very good he help me with selecting a car and took time to exmple everything
Wonderful customer service and updates are very great information . Jasmine went above and beyond , also called Uber to take me to work.
Christopher Bainbridge was knowledgeable and extremely helpful. He was available after the sale too. We appreciated the culture at this dealership. Everyone was helpful and pleasant.
Great car, easy transaction, friendly staff, Jonathan Guitierrez in sales was great to work with, came in on his day off to finalize deal
Chloe in service is absolutely the most professional, helpful and informative advisor I’ve ever had the pleasure of working with at a Hyundai Dealership. Thank you sincerely. Definitely gave us the peace of mind we needed while having our vehicle repaired !
Me trataron muy bien desde que llegué no estaba disponible el auto que quería y me ayudaron a pedirlo
No Hassle and Good Service! Takes accountability of errors and great to their customers. I will definitely recommend this dealership based on my experience with Raphael (Sales Adv.), Mike (Finance Leader), and, I believe, Gary (General Manager) for the best car buying experience!
Great service they took care of my needs.everything was explained and I was satisfied
A pleasure to do business at Hyundai of Fort Myers!
The staff was very helpful. Everything was done in a timely manner. Car was done before I was told it would be
We so Happy we Can Truly say Hyundai is Our ONLY PLACE to PURCHASE our Vehicles. This will be our 3 car from them. The Service they give is 100%. I will like to thank MATT Sale Manager and Alejandro our Sale Rep. Thank you Once Again for Everything you have done to get our Vehicle. We Love Hyundai of Fort Myers.
Great service. The advisor always kept me updated and it didn’t take longer than it should have.
Easy getting appointment and wait was as expected. Coffee was okay. Could have some breakfast snacks provided
The service depart was awesome
Aly was very helpful. Wasn’t too aggressive which I appreciate. I repaired most of what he recommended. Wasn’t able to afford everything. He seems honest.
Nick was very professional and very attentive to my needs. Service technician did not check and reset the mileage to service.
Pleasant experience to buy a car the staff in Hyundai in Fort Myers was very nice. Will recommend that to anyone.
Mr. Chili was a pleasure to work with. A bit of back and forth but eventually Mr. Simpson and came to a fair agreement. We are happy with the deal.
Diago was efficient and made the whole process smooth and quick. He was able to answer all of my questions and had great customer service.
The sales experience was great, there was no major haggling the price or trade in value. We were a but frustrated with the service depth. When we got home we found the panel on the driver's side back seat was not snug. When we called service on Monday, we couldn't get appt til Friday. Once there was told 3-4 hours, which was very unexpected. Uber was called for my husband but he wasn't even home when I got message that car was done. Service experience wasn't the best. Our salesperson, Kristin has offered a gas fill ...
Very professional and knowledgeable Chloe answered all my questions You have a great team in Fort Myers
Everything was great except that I had to wait about 15 minutes before anyone came out to help me.
The work was done in a timely fashion. Waiting room was more than ample. I am not a car guy, I put gas in it and drive. I felt the service manager was up selling me. My car is a 24 model. The reason I say this is because I called a friend who is a car guy. He said the work suggested was not necessary at this time .
Amazing service every time I go to Hyundai and see him! Takes care of all our needs.
Excellent service but excessive labor costs. I did get an understandable explanation of the work performed .
Kizzy was the only person that helped me over the phone, as well as she actually solved my issues and went above and beyond to solve them. If it wasn’t for her it would have been a 1 star review as the other employee I was in contact with either hung up on me, or they gave me a lot of attitude.
They were very efficient and got my car done in a reasonable time frame, quicker than what I was quoted.
William Perez did a great job with details of the car. Finance person Zwaan was very helpful on financing options.
I have purchased 2 cars with Hyundai of Ft Myers. When I come to this place they make you feel like you are family and make it very easy to find what it is you’re looking for by asking you questions in what you find important to narrow your selection. The team is great and the service department is as well. Very accommodating.
Great service prompt attention and good clean facility and waiting times are not very long good experience
Excellent All Around customer service and support. Sales agents are always trying to assist customers. All around grade A+++
Outstanding Customer Service! The team consistently goes above and beyond to meet the needs of their clients, ensuring a positive experience through attentive communication and timely assistance.
Awesome Dealership Salesperson William Karrels was very professional and caring. Answered all questions and explained every aspect of the vehicle Great Job!!
I received excellent customer service at the Hyundai Hyundai of Fort Myers on colonial Boulevard. I had a lot of work done on my engine and my car seems to be running much better now. To the estimated cost and I was treated with respect highly recommend this dealership!
Juan was a fantastic salesman. Cannot thank him enough. Knowledgeable, very helpful and friendly. Going to a car dealership can be like going to the dentist!! He made it a pleasure.
No pressure. Very professional. Fast. Happy sales people. Sells excellent and amazing vehicles with great warranties.
Pleasantly surprised with the good service and processing the purchase of a new Kona. Thank you Lucas for making this a painless deal.
Excelente servicio muy amables y muy buena comunicación con respecto a la información del problema y solución a los posibles problemas.
Aly in Service is one of the best and has great customer service, enjoy his service and work!
I should’ve filled this out a while ago when I remembered the guy’s name but he was mad cool and professional and accommodating
In and out real fast, adviser was very congenial.Everyone else was also interested in my well being.
Everyone was very kind and helpful. I’m ver satisfied either way the service I received
Everything perfectly good service beautiful location nice customer service Clean covenant excellent and perfect 😍 Thank you
My car sales person William karrels was awesome what a great guy all the way around can’t say enough about him when it was o’Brien’s I bought three vehicles went back since new owners and it wasn’t a good experience my daughter bought a car from William she said go back and give him a try and if it wasn’t for him I don’t know if I would have went back BEST sales person they have you won’t find a better sales person in my eyes his Patience and his personality is out ...
Victoria and Fabio were fantastic! I'd recommend them to anyone looking for a vehicle in SWFL!
Chloe is the best !!! She handled this repair and warranty quick and easy . She kept in constant contact about the status. True asset
My Advisor Jasmin Demetz handled my vehicle with care. Made sure I was comfortable during my wait and kept in contact with me the whole time. I will be returning.
They really worked hard for me and took very good care of me very professional
Leonel was great, always is I went in for an oil change and he made sure my horn was replaced, an overdue issue was taken care of and it was under warranty.
I went with William and the Fort Myers dealership because of their quick offer and great price. They were very straight forward and easy to work with.
(Translated by Google) It is a very professional agency and they welcome you like family, they are an example to follow. (Original) Es una agencia muy profesional y te reciben como familia son un ejemplo a seguir
Excellent service provided by Leo. He was very kind and helpful. Answered all our questions and provided clear answers
Leo was super awesome and nice, even when I had no clue what I was doing! Very grateful!
Very good Done in good time. Very polite. Good snacks. Comfortable waiting rooms. Clean showroom.
Leo has great customer service skills. He is very professional and courteous. He notified me when my car service was complete.
Came in for yellow tire light on even in warm weather. They said they fixed it but tire is running 4-5 pounds from rest. Will take back in when yellow light comes on again. Aly Napoleon was serviceman and was grest
William was excellent giving us information about the vehicle, taking us both for a test drive. His experience selling cars and his professionalism were very important to us. The sales room was clean and very professional. We weren't hounded to make a decision right then, but did so because you had the vehicle we wanted.
William Karrel And Jeff Simpson did a great job getting me in my new car.
My young man was courteous and very helpful. He kept me informed of the progress.
The service rep. was very kind and informative, and the sales people were helpful also..
Service department was on point with getting repairs done. Leo communicated very well with my wife and I about timelines and services that were being done.
I enjoyed working with Billy on the purchase of my first Hyundai. He was knowledgeable at the process was very smooth.
Service was done while I waited very quickly. Great service done will be happy to take car back again
It has been a pleasure to deal with the sales and service staff. I am happy with my purchase.
Great service. Team willing to work with me to resolve an unforeseen issue. No gimmicks and no surprises.
Received great care while shopping for a car. Everyone was super friendly and eager to help me.
Mykeal was awesome, even came in on his day off to make sure we had everything we needed.
Professional staff that kept me informed of what was happening. Service was a bit slow though
My experience at HYUNDAI was an absolute pleasure working with Favio Rodas him and his team assisted me with purchasing my dream car and when the owner did not return the 2nd key they went above and beyond to see that I was able to walk out with a extra key for my car thanks so much for you being such an awesome team to work with. I would recommend favio rodas and his team the make a hard process so easy thank again
My Experience with Hyundai After a Complimentary Engine Replacement From December 26, 2024, to January 3rd, 2025 I had my vehicle’s engine replaced at no cost, thanks to Hyundai’s comprehensive warranty policy and its strong commitment to customer satisfaction and product reliability. Despite my car being ten years old, Hyundai provided an additional ten-year warranty, reaffirming my confidence in their dedication to long-term quality and service excellence. The journey to this remarkable experience began during a trip to Fort Myers when I noticed troubling symptoms in my vehicle. These included a loss of power and unusual engine noises, which led me ...
Great service
Great experience. Wonderful people to work with. Thank you specifically to William and Matt. We live in Miami and go to Fort Myers just to work with this wonderful team.
I had an issue and the staff fixed it and made it right. Service Manager Ray Power and Sales Extraordinaire Edwin Colon are true professionals.
I had an outstanding experience working with Ale Pastrana! From start to finish, Ale demonstrated exceptional patience and professionalism. He truly listened to my needs and worked tirelessly to find the perfect car for me. Not only did he guide me through the entire process with ease, but he also ensured I got the right price that worked for my budget. Ale’s dedication, knowledge, and genuine care made this car-buying experience stress-free and enjoyable. If you’re looking for a trustworthy and amazing salesperson, I highly recommend Ale Pastrana—you won’t be disappointed!