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Staff was great and service fast.
It was an amazing experience buying a car ay Hunday fort Myers...all the team is always willing to help you, trying you get what you want with excellent quality and good price...I want to give a special recognizement to Cindy Berger for all her help and interest, she is an angel for us, always with a smile and good mood...with no doubts I will truly recomend this car dealer, if planning to buy a new car just visit them and ask for Sergio or Rolando.
A great experience. Very personable and professional service.
Service was quick, helpful, and polite
This is my second car from Hyundai Ft Myers and each experience was great! We got exactly what we were looking for at the right price! Andy and Denys were wonderful!
As soon as the backordered from Hyundai came they called to schedule the installation the next week.
This dealership is under investigation for fraudulent sales practices and cheating the elderly. back in October I bought a brand new palisade. After closing, I discovered it had a transmission problem and could not be delivered. The manager offered another one for the same price which I accepted. The new car lasted approximately 100 miles before the transmission exploded. After 45 days I went to get my money back and the manager offered me a brand new 26 Palisade for the same price, he lied. So during the process of this, he jammed my credit up by having two banks financing two different ... Read More Full review text opened.DealerRater - Jun 18, 2026
This dealership is under investigation for fraudulent sales practices and cheating the elderly. back in October I bought a brand new palisade. After closing, I discovered it had a transmission problem and could not be delivered. The manager offered another one for the same price which I accepted. The new car lasted approximately 100 miles before the transmission exploded. After 45 days I went to get my money back and the manager offered me a brand new 26 Palisade for the same price, he lied. So during the process of this, he jammed my credit up by having two banks financing two different cars. Several months later when I went to refinance the car, I discovered I had never received vehicle registration. I discovered that my license had been revoked it because of no insurance because Fort Myers Hyundai had screwed up the paperwork. I confronted them about this and they hide and lie. Do not go to Fort Myers Hyundai or any other Gordon owned dealership unless you want to be cheated. There are plenty of other artist dealers out there.
Serios company responsible good time amigable service response and service really good customer service thanks full for your help
I give 10++ stars to the salesmen, Genocimo (Jack) who made our deal happen! Rex (the general sales manager) also was working on my deal for about 2 weeks to make it happen! Thank you to all of the staff! I’m in love with my new car. Jack went the extra mile to make it happen for me and he is very honest and not pushy like other salesmen. He was super helpful and I highly recommend talking to him when searching for a new car!!!!!
The only thing that would make this better would be the amount of time it took to change my oil. 9am-12:00
Eric Kingery was our salesman. He was kind and patient. He explained everything to us. So did the financial guy and the Manager,who's name I can't remember. If your looking for a good salesman ask for Erick. I will use him again. Good job.
Eric was very patient with us and explained everything so did The accounting manager and the dealership manager. I would definitely use Eric again.
Enrique kept me updated consistently letting me know what was going on. He was very professional and treated me with respect. I would request he be my advisor next time I come in for service.
The dealership was professional and helpful The driver (I think his name was Jeff) was very nice and drove me to and picked me up from work which was very helpful.
Great speedy service as always. Never have issues and everyone is always so helpful and nice
Efe was very helpful and explained everything. He was able to complete the service same day. Thank you
Quentin was very kind. He explained everything thoroughly. It was overall a great experience. He was sure to make me and my family comfortable during the waiting process
There were 3 recalls and then the general maintenance service Efe gave me an approx completion time and it was done even sooner. I got a wonderful video describing everything they were doing and showing me the condition of different areas of the engine. Very professional all the way around
The service was prompt and friendly. I was informed throughout the whole process and was given information about my future auto needs.
Elias, Rex the GSM and the GM have been amazing. Even though I was a tough customer they stuck their necks out for me. I really appreciate that. If your looking to purchase a vehicle definitely come here and ask for Elias
Rick kept me updated and was able to get me a rental car, which I very much appreciated
I appreciated the reasonable and understanding response in accommodating my individual needs. Additionally, the service advisor (Efe) was fair and responsible.
Patrick was very attentive. Was able to accommodate all my requests. The work was completed much quicker than I had anticipated.
This is my second time buying a car front Hyundai of Fort Myers, the 2 people Alejandro and Anthony took such great care of me. These two made sure I was comfortable and actually getting what I want for a good price! They fought to advocate for my pockets as much as they could until we landed a the right choice. I would 10/10 recommend these two wonderful men especially if you feel like you’re in a pickle lol.
Great! Prompt! Thorough! Felicia was great. Everything went smoothly! Felicia was very attentive, helpful and responsive.
Great experience in and out in a half an hour for an oil change and tire rotation…
My service representative ia the best Patrick Owens. He is very attentive to my vehicle service need and keeping me informed of the process. Kudos to Patrick Owens
Arrive at the dealership and the service manager immediately took care of me and provided a timeframe for my vehicle completion.
They got my car in for oil change and done quickly I was happy with the service and kindness
The appointment was at 8a and they didn't finish until 12:30. They didn't even rotate my tires liked asked. When asked about why it's taking so long, they claimed they were backed up, but others that came in after me were finished sooner (and had the same thing done.
Thanks ?? Taken care of in a reasonable time and explained everything. Courteous and helpful
Tyler was very polite and professional. He let me know the expected amount of time for service. He had the car conveniently parked when finished.
Check in process isn’t as smooth as competitors. You have to wait for someone to come to you, and that takes forever. At neighboring service centers there is ample people to come greet you or someone available inside to check in you quickly. The service took over 2 hours
Billy is the best salesman there.He always helps me to get the service I need done.
Friendly service, clean and comfortable facilities, and fast, efficient, and reliable service. I recommend it without a doubt.
Everything was excellent I have no complaints. No waiting on arrival, I was greeted and all my work was completed as documented
Everything went smooth, partial recall done. Patrick Owens was a great help, made sure I received a ride home and back.
(Translated by Google) Excellent service; Rolando Sánchez's friendliness makes your purchase perfect. Rolando Sánchez finds us the best deal. (Original) Muy buen servicio, la amabilidad de Rolando Sánchez hace que tu compra sea perfecta. Rolando Sánchez nos busca la mejor oferta.
(Translated by Google) Excellent service, 100% recommended. When you arrive, look for Rolando Sanchez; he is very attentive and friendly. (Original) Excelente servicio 100% recomendable, cuando llegues busca a Rolando Sanchez muy atento y amable
Prompt and easy Jonathan was very helpful and informative throughout the service process He helped me saving money
Excellent Pront service, great communication And kindness Adviser was updating as the tech did the work
Okay, no 2nd key, an outstanding recall. Have to come back very soon Okay, will do
One of the best experiences I ever had getting a car William will always have my business Thank you William
They let my car as I drove up. Jonathan was courteous and efficient and friendly. Theresa waiting room was comfortable and the bathroom was clean. Thanks.
I found them to be efficient and friendly. My experience there was pleasant and they worked on time
Waiting in line to drop off the car for 20 minutes minimum its ridiculous. Dropped off the car and got a loaner which was extremely helpful. However, I was contacted to pick up my car and after at least 30 minutes looking for my key, they discovered the car was not ready. Proceeded to go home again with the loaned. Called next day and was told the car was ready and again, waited another 30 minutes before they could locate my car. I love my Hyundai, but the consistent innefieicencies when dealing with service is making me strongly reconsider continuing owning a Hyundai.
There were several complications to getting my car repaired this time, but when she got involved in the project everything was resolved relatively quickly .
Did what they promised They told me what was needed and it was done as they discribed.
Very helpful and trustworthy Hyundai have excellent customer service I love the car wash Thank you
Very good service and punctual Drop off the car Shayne did paperwork Saturday noon Pick up Sunday 10:am Work complete
Very good service and punctual Drop off the car Shayne did paperwork Saturday noon Pick up Sunday 10:am Work complete
Very helpful and trustworthy Hyundai have excellent customer service I love the car wash Thank you
only bad part was the inability to get a loaner vehicle. other than that everything was fine
Amazing how helpful everyone is there to be able to get me in fast enough and the relief that I feel now that my vehicle is back and okay! Also big thanks to dealia (Dee) so nice and knowledgeable but went above and beyond for me! Thank you for the Uber service both ways so appreciate it!
Much better experience from the last time I was there for service.
This was the ONLY positive experience in 5 yrs of using yr service center...totally the responsibility of Mr. MIKE HERNANDEZ... he deserves a 5++ star rating.
Excellent service
Rolando Sanchez is the goat !!!! Great deal from Rolando sanchez
My simcere thanks to Mike Burke, salesman at Fort Myers Hyundai, for going over and beyond his duty as a salesman in helping me secure automobile transportation services to deliver my car from Florida to Alabama. He made contact with me daily to keep me updated on the status of delivery, including sending documentation of the credentials of Friendly Auto Transporters and a video of my car being loaded onto the transport truck. Mike was great to work with and I highly recommend him.
Rolando did an amazing job helping my mother find her new Santa Fe! He was extremely knowledgeable about all of the features in the vehicle and all of the safety equipment. Rolando made the whole experience of buying her a new car very easy and seamless. He had us out of the dealership within three hours. We can’t recommend Rolando enough. He was so wonderful to work with.
Ask for Rolando in sales! Had a great experience with him.
Rolando was great! Amazing 10/10 would recommend!
Timothy at Hyundai of Fort Myers is exactly the kind of salesman you want in your corner. He's a tough negotiator — but in the best way. He knows what he's doing, drives a hard bargain, and we still walked away thrilled with the price we got. On top of that, he genuinely went out of his way to make sure we were happy with our purchase. We walked out with a brand new car and zero regrets. Ask for Timothy — you won't be disappointed!
Good and fast service,I arrived on time,the customer service was great with a good explanation about what my car needs
Great service, my service rep was excellent, very informative and friendly
I was very happy with the service and the time frame it was completed. I will definitely choose Dahlia to be my service representative every time I need service.
thanks for everything!
This dealership, their staff, and their manager know how to deliver customer service and listen to their customer’s needs. From someone that is in sales and works with people for a living, I was thoroughly impressed and very happy to say that they’ve earned my business today and in the future. If you’re in the market for a vehicle, do yourself a favor and stop in to see how this dealership delivers the difference.
I went in to have my oil changed. I was assisted by Jonathan (Jon). He answered all my questions and made sure that my car was serviced properly.
Felicia was fantastic so caring and very knowledgeable the tech also did everything that was asked of him. And the super customer agent did get my Waze going for me THANKS ALL
(Translated by Google) Very professional and friendly (Original) Muy profesionales y amables
The service I received was excellent from the moment I checked in until I picked up my vehicle. I have consistently experienced outstanding customer service at Hyundai of Fort Myers, and this visit was no exception. My service advisor, John, did an excellent job keeping me informed throughout the process and ensuring that my vehicle received the attention it needed. The entire team was professional, courteous, and efficient. It's refreshing to work with a dealership that truly values its customers and takes pride in delivering a first-class experience. Thank you, John, and the entire Hyundai of Fort Myers team ... Read More Full review text opened.Google - Jun 11, 2026
The service I received was excellent from the moment I checked in until I picked up my vehicle. I have consistently experienced outstanding customer service at Hyundai of Fort Myers, and this visit was no exception. My service advisor, John, did an excellent job keeping me informed throughout the process and ensuring that my vehicle received the attention it needed. The entire team was professional, courteous, and efficient. It's refreshing to work with a dealership that truly values its customers and takes pride in delivering a first-class experience. Thank you, John, and the entire Hyundai of Fort Myers team for another great service visit!
⭐️⭐️⭐️⭐️⭐️ Highly recommended!
Waiting over 2 and a half hours. Went to find out what was going on. Told my car was done but no keys were at the service desk. A service clerk called the person that took care of me and finally showed up and she brought the car to me. I don't know how long the car was done and never received a text or call that it was finished.
(Translated by Google) I'm delighted with the truck and even more so with the service from Timothy, who helped me. He was very kind and helpful; he's the best! (Original) Encantada con la camioneta y más con la atención de la persona que me atendió llamada Timothy muy amable y servicial es el mejor
(Translated by Google) Absolutely delighted, absolutely wonderful, and even more delighted with the service from the young man named Timothy who helped me at the Hyundai dealership. (Original) Encantada súper maravillosa y más encantada con la atención del muchacho que me atiendo llamado Timothy en la hyundai
I have been a VW owner for years and since I met William I’m a Hyundai customer for life if he goes I go I had one of the best buying experiences I ever had and in another life I worked in a dealer Please send his survey I still need to do people that there is true. Customer service out there with honesty and pride tell him thanks
We scheduled it for a Sunday morning. Arrived at our appointment Went to the customer lounge. Found out by our service staffer that our brand new Santa Fe already has a recall for our seat belts- but they didn't have the parts there, so will be fixed some time in the future. And our oil change was finished in an hour. Excellent ??.
Easy pleasant fast Everything for maintenance was done well and fast I have no complaints
Worst experience I had to wait between four and five hours to get my car and I even brought a check from my bank. I feel like they just had me wait. They weren’t even busy… as I watch people buy cars and get into finance before me because they were financing. Very disappointed I would never buy another car from them again even spoke with the manager several times general manager sales managers kept telling me it’s just gonna be a few more minutes and it ended being an hours. Salesman was new had no idea what ... Read More Full review text opened.DealerRater - Jun 11, 2026
Worst experience I had to wait between four and five hours to get my car and I even brought a check from my bank. I feel like they just had me wait. They weren’t even busy… as I watch people buy cars and get into finance before me because they were financing. Very disappointed I would never buy another car from them again even spoke with the manager several times general manager sales managers kept telling me it’s just gonna be a few more minutes and it ended being an hours. Salesman was new had no idea what was up said he filled up the car but when I got in the car and headed home, it was barely over half. I was so mad I didn’t turn around. I just went home. Finance guy was nice.
Bad made me wait for 4 hours before I could get into finance and I had a check to pay very disappointed salesman was fine .. said he filled up my car it was barely over half..
You repaired my tires. Thanks! Everyone was nice and helpful. I had to wait a while but they have a nice seating area.
Greeted as soon as I arrived. Service advisor arranged for the service I needed. Waiting area was clean and pleasant to wait in.
Efe is the absolute best, he is always is very helpful and sets realistic expectations with how long a service will take and cost.
Excellent service! Took car in for a recall issue. Was kept in the loop the entire time and got the car back sooner than promised!
I want to share that Kizzy was amazing today on the phone helping me get the information I needed. Thank you for having such a professional and friendly manner!!
Good
