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Arrived early, very easy to find and easily understood where to go.
Service advisor was very thorough. Didn’t try to push me on anything I didn’t need. Gave me a few recommendations. I planned on staying, but he informed me they could send me home in an Uber and get me back there when it’s ready which I did end up doing that.
They finished everything fast and efficiently price was very reasonable.
Micheal Hernandez was on top of everything and communication was a 10. Night and day from down with the Chevy dealership in Estero and Fort ... Read More Full review text opened.DealerRater - Jun 4, 2026
Arrived early, very easy to find and easily understood where to go.
Service advisor was very thorough. Didn’t try to push me on anything I didn’t need. Gave me a few recommendations. I planned on staying, but he informed me they could send me home in an Uber and get me back there when it’s ready which I did end up doing that.
They finished everything fast and efficiently price was very reasonable.
Micheal Hernandez was on top of everything and communication was a 10. Night and day from down with the Chevy dealership in Estero and Fort Myers compared to the service and communication. I never had better service than Tesla but Hyundai of Fort Myers is right on Power with them super clean wagon room stocked with snacks if you want anything.
Arrival =10
Waiting room = 10
Snacks = 10
Most importantly service advisor Michael Hernandez = 10
Nice place, good and friendly vendors
Had a great experience with Tyler from a walk in oil change that became a tire rotation, wiper and air filter replacement. It only took about 1 hr so the crew is amazing. Thank you all.
Jonathan was my service advisor, great guy! Really helped make the process quick and efficient!
Falisha Howey is an outstanding advisor, extremely helpful and efficient.
Car was serviced 4 weeks prior and we experienced an issue with one of the areas that was serviced. Brought it in to address, was told the issue was taken care of. Car died 3 hours after picking up car. Towed back and was told that the issue was resolved.
Very good He was very attentive and professional Patience,and I didn't have any problems Simpatico
Incompetent Had very long wait with an appointment. Service advisor totally unaware why I was there. I a scheduled appointment for warranty work.
Man who took care of my car care was knowledge and professional. He is very good for your company.
I am visiting from Atlanta and had an issue with my car. Efe Atay was great to work with, very responsive, knowledgeable and professional. I also got my car back earlier than expected and feel confident driving home. Thanks, Efe and Hyundai of Fort Myers!
Friendly efficient staff Went to the service department for an oil change. Did not have an appointment but they still were able to do it. Very fast service! Megan was professional and friendly.
Staff was very pleasant and the facility was clean. The dealership is located in an area to get to
Went for recalls 4 hours later no parts
The salesman was very good to work with and friendly. The finance person we were closing the purchase with was deceiving by telling us that we would receive a savings of $3000.00 if we would finance. We told him that we never heard of such. He asked why did we want to pay in full if we could get a $3000.00 savings. We asked if we could actually receive a $3000.00 savings and he responded, yes. He also said he would receive a bonus for us to finance. We then said if we could actually receive a $3000.00 savings, then we would finance. We ... Read More Full review text opened.DealerRater - Jun 3, 2026
The salesman was very good to work with and friendly. The finance person we were closing the purchase with was deceiving by telling us that we would receive a savings of $3000.00 if we would finance. We told him that we never heard of such. He asked why did we want to pay in full if we could get a $3000.00 savings. We asked if we could actually receive a $3000.00 savings and he responded, yes. He also said he would receive a bonus for us to finance. We then said if we could actually receive a $3000.00 savings, then we would finance. We knew that there was an offer to save $1000.00 if we purchased a new Hyundai but did not discuss that and thought the $3000.00 savings was an unannounced offering. We asked for a copy of the papers signed to which we received a USB fob. We got home and when we put the fob into our computer, it was blank. We went back to the dealership and asked to talk to the person who filled out the paperwork and was told he was not in, but they would check to see if they could get another fob. We got the fob and when we put it into the computer and printed the paperwork, we found that there were additional charges for the financing instead of the savings we thought we were to get. We immediately paid the financed amount $46,964.50 in full, but was charged an additional $152.90 for the financed charges to that date. That is why we are not rating the dealership with 5 stars. The salesman was aware from the start that we intended to pay the total in full as a cash deal.
Good as usual Workers were very professional and ready to help. Explained everything. Answered whatever questions that the people may have had.
Good experience! Great staff! Good prices. Overall very happy with my used purchase.
Everyone was very accommodating, and very professional . It was a great experience I couldn’t be happier. Will definitely recommend the dealership. Thank you
Took very good care of us. Above & beyond!!!
Love hunday
Great cars, and staffs was very friendly. Very negotiable and helpful. I got a new 2026 Hyundai for an excellent price!
It was good, completed most of what I was there for which was my oil change. But I also asked to have my brakes checked, and that was not done. I was supposed to receive a multi step inspection and that was not done either.
The wait time was horrendous… Dropped my car off the day before. Car was not ready until 4 PM the next day. Car was left dirty from work done.
Tyler couldn't have been nicer. My service appointment was quick and Tyler explained everything that I could understand. He also was able to get me the paperwork from my last service visit,that numerous phone inquiries were unable to produce.
Lies after lies after lies Worst experience ever they did not use the financing I asked for nor did they show me the car i asked to see they told me the car they presented had been all checked in good shape and now we spent over 600 in 4 days trying to make it work worst experience in my 38 years of buying cars
I want to thank Mia and Bradley for their outstanding job performance. I was never pressured by Mia and Bradley did the impossible. A miracle if you will. Very very nice and accommodating above and beyond. Renee Glazier.
Awesome job I genuinely appreciate the awesome experience from the very beginning to the end.
Had car in for service and 1 other service. Work completed as I was told
It took longer that I spent it also I’m missing one of the cap on the back tire
They are extremely professional
Mango was helpful. Thank you
Really good service from the Sales team Jalen and Finance Manager Sergio. They worked with our situation and found a really great deal for us. Super professional and transparent. Very happy with the deal and the vehicle and the staff.
Good job!
Hard my service done, and was taking care by Tyler the server center manager. His great
Wonderful listen to customer issues and correct it Nice people, and the manager Tyler is ontop of is job
My appointment today was most informative and pleasant. The service agent informed me of more information than any service agent prior. I certainly hope the service department has this kind of service for everyone. The video, with an explanation is very nice for me.
I bought the car because Mr. Cuba helped me right up until the very last moment, but Mr. Bradley was extremely rude and kicked us out. I will never buy anything there again.
I had an excellent experience buying my vehicle. From the first moment, Rolando Sánchez was very professional, attentive and transparent throughout the process. He helped me find the best option for my needs and answered all my questions patiently.
What impressed me the most was the level of customer service provided by Rolando, making the whole process simple and without pressure. His knowledge and honesty gave me a lot of confidence when making my decision.
I totally recommend this dealer to anyone looking for a vehicle. If you visit this place, I suggest you ask Rolando Sánchez for ... Read More Full review text opened.Google - Jun 1, 2026
I had an excellent experience buying my vehicle. From the first moment, Rolando Sánchez was very professional, attentive and transparent throughout the process. He helped me find the best option for my needs and answered all my questions patiently.
What impressed me the most was the level of customer service provided by Rolando, making the whole process simple and without pressure. His knowledge and honesty gave me a lot of confidence when making my decision.
I totally recommend this dealer to anyone looking for a vehicle. If you visit this place, I suggest you ask Rolando Sánchez for help, since he made my experience exceptional from start to finish. Thank you very much for the excellent service!
Overall pleasant experience. Happy to have found my next car and hope it last 150,000
Extremely friendly and provided great customer service. Thank you He called me when my car was ready and checked me out as soon as I arrived. Great service ??
Drivers side door would not lock. After the fix I arrived home and it would not unlock. I had to take it back to the dealership. Went without a car for the weekend.
Very quick and very efficient Pleasant, kind, courteous Waiting area is very clean, very accommodating and very comfortable
Simply amazing Outstanding customer service everyone went above and beyond Would recommend to anyone Awesome
Not good if you have a car out of warranty EVEN if you boght the car there and it Still Only has 65 thousand miles on it A person named Diane sent me 3 Emails and even a phone call. "Put your concerns in wrighting so we can go over and address your problems" Instead she dumped Jet Fuel on my concerns and problems.. The car was returned damaged and not only was I Not told in advance NO one in the service dept seemed to know how it happened. Then Diane put in wrighting "Your car is 13 years ... Read More Full review text opened.DealerRater - Jun 1, 2026
Not good if you have a car out of warranty EVEN if you boght the car there and it Still Only has 65 thousand miles on it A person named Diane sent me 3 Emails and even a phone call. "Put your concerns in wrighting so we can go over and address your problems" Instead she dumped Jet Fuel on my concerns and problems.. The car was returned damaged and not only was I Not told in advance NO one in the service dept seemed to know how it happened. Then Diane put in wrighting "Your car is 13 years old unfortuunately wear such as dashboard cracking can occur overtime". IT WAS NOT OVER TIME it happend during the repair to the blower motor There fix was to send the car to the body shop where they would "fill the cracks and paint it" REALY!! Paint a dashboard?? The window switches that they said were in good working Also were Not fixed. Diane ALSO told me "I was lucky that I was not charged $750.00 MORE
They also ask there customers to leave a 5 star rating " If there is a problem that you would Less Than a 5 star raring, please let us know so we can make it right" My make right was get lost.
It was good job and pleasure 👍 thank you that's all I got see nex t servic
Prompt courteous service. Dealership was clean with a nice waiting area. The service tech that wrote up my service work was great.
Prompt courteous service. The dealership is clean and modern. The waiting area was accommodating and inviting
Took the Santa Cruz in for oil change and came out with two problems. Rattling in the fan and now no cold air.
There was no one to greet me when I pulled into line. I had to get out and find someone and she told me to get in line. About 10 min later someone came over and saId we'll be right with you. That's really important when you 1st arrive -- to be acknowledged. There seemed to be staff just sitting around chatting. Waiting was pleasant enough with snacks and only 15 mins past the wait time he promised. Love the outdoor area. He walked me to where I needed to go - that's important. Check out was super easy. ... Read More Full review text opened.DealerRater - Jun 1, 2026
There was no one to greet me when I pulled into line. I had to get out and find someone and she told me to get in line. About 10 min later someone came over and saId we'll be right with you. That's really important when you 1st arrive -- to be acknowledged. There seemed to be staff just sitting around chatting. Waiting was pleasant enough with snacks and only 15 mins past the wait time he promised. Love the outdoor area. He walked me to where I needed to go - that's important. Check out was super easy. Overall good experience
My experience, with the dealership, was not that good, we purchased a vehicle that it looks like it was use to practice on how to paint a vehicle. Am still finding areas in the vehicle that are not supposed to painted but there are. Not good at all.
We were looking for a Limited Palisade specifics white -light interior and tow package - reached out on their website -received immediate response confirming the inventory and if we had a preference on a day and time -appointment was set with Jocko (Giacomo) was shown the inventory-had exactly the car we wanted -walked us through options -explained ZERO pressure and was probably one of our easiest car purchases ever!
Michael Hernandez took very good care of us in the service department. He made sure we understood everything before and kept us in the clear of understanding even after service was done as well on our next steps. Lastly he even worked a great deal for us! You don’t have to guess who we’ll be asking for on our next scheduled service appointment.
All the representatives involved in my purchase were friendly and helpful. They explained everything clearly and made me feel like I was part of a family.
EFE ATAY was very professional and polite. Explained everything clearly. Always satisfied with Hyundai service.
Treated the way you should be treated No Everything went good all the way through service
We had a pleasant experience buying a new Elantra. Billy Jimenez was very helpful and eager to help us out. Recommending this dealership to everyone, in all our years of buying cars this was by far the best.
Very friendly atmosphere! Went out of their way to find me the right car! Love my new Kona 😊
As always, they were very attentive to our needs. We were there for an oil change, Megan informed us that that would take approximately three hours, we also had some additional recalls that needed to be looked into as well. At the end, they took care of everything, changed the oil and we are quite pleased and satisfied with the service. Thank you.
Honest, straightforward, efficient, pleasurable. Best car sales experience in my 45 years. Exceptional service Pleasure
Mia and Bradley did a great job. Explained everything well and got the vehicle ready and very clean
Professional, efficient and friendly. Excellent customer service. Car wash and hot chocolate too!! Your pushing it now.
On time, speedy, courteous! Very helpful, took me to my car, explained the process and apologized for the recall.
Representative was new. He spent a lot of time telling me what was going o be done to my car and checking and some systems/procedures he wasn't sure. I was waiting for my car and he kept checking with me on the progress of my appointment.
It was great. Will come back again Thank you for your service support and excellence
They were courteous, knowledgeable, and helpful The waiting room was clean and comfortable with free snacks and water
Tyler has gone above and beyond, past experience with the dealership has been poor to say the least, but he treated me how customers want to be treated. He followed up regularly by text and email like I prefer. Gave me his cell and even answered once after hours as I work a weird schedule. Can't be more thrilled. Will ask for him specifically from now on if either of our cars need service
Took my Santa Fe to the Ft Myers location for maintenance service . Ashley was very friendly and provided excellent customer service 😊
Alain, the floor manager, was extremely helpful in all aspects of buying a new a Pallisade. After we left the dealer in the new car, we found that only 1 of the 2 phones paired could ring on the car at a time. We thought it was an error, returned that late afternoon, and Alain had already left for the day, but returned just to help us. He finally figured out that there was no problem...the car is set up that only the primary phone will be accepted as long as that person is the driver. If the second person has ... Read More Full review text opened.DealerRater - May 30, 2026
Alain, the floor manager, was extremely helpful in all aspects of buying a new a Pallisade. After we left the dealer in the new car, we found that only 1 of the 2 phones paired could ring on the car at a time. We thought it was an error, returned that late afternoon, and Alain had already left for the day, but returned just to help us. He finally figured out that there was no problem...the car is set up that only the primary phone will be accepted as long as that person is the driver. If the second person has the car alone, it will ring on the car for them.
He didn't pull me all around the yard. Trying to figure out what I needed. He got to the bottom of it and I've had three other people try to help me with this. Especially Anthony Cruz and Anthony Cruz failed miserably. I will never work with Anthony again. Michael King is the best and do whatever you need to do to keep him working for you
Brought my 2025 Santa Cruz in for the front camera recall, first time servicing at Hyundai of Fort Myers. Was impressed with the speedy service and level of professionalism.
I love my new Porsche it is a wonderful car; thanks to the great people at your dealership.
Great service from Ashley. Customer oriented
The best thing I can say about our buying experience was that everyone at the dealership was respectful of our time.
Took the 2025 Santa Cruz into Hyundai of Fort Myers for the first time due to a recall, they were fast & very professional.
During my visit, Carol was extremely knowledge and helpful. She went out of her way to make the experience as painless as possible.
Worst service repair experience of my life. Will never buy a car here. Service department is horrible
Glad it took only 3 hours this time I loved the coffee machine! Very good coffee
Es excelente trabajador y muy preocupado por ayudar con el carro q se haga el trabajo eficiente y rápido , en atender al cliente y muy profesional en su trabajo
Took care of all my concerns And I left so content that all was fine
The salesman was great, however, the person finalizing the transaction was somewhat deceiving indicating a savings of $3000.00 if we would finance.
He was curious, kind and professional. This young man assisted and explained each step to me in a way that I could understand.
They we're professional, informative explained everything and videoed, recommendedWhat could be done in the future but didn't push it on me
Awesome. Ashley was great the service advisor. Friendly kept me informed. Did everything in a timely manner. I will use her again.
