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Great experience! Quentin was a superior salesperson! Very informative, very professional, very personable!

⭐ 1 STAR ONLY CUZ IT DONT LET ME LEAVE 0– ABSOLUTELY HORRIBLE EXPERIENCE WITH HYUNDAI OF FORT MYERS! I am beyond disappointed and disgusted with the way I have been treated by Hyundai of Fort Myers. I purchased a truck from this dealership, only to discover that the sunroof was leaking, causing water to run down the interior panels and completely ruin the carpet. I was promised that everything would be fixed, but instead, this turned into an absolute nightmare! My truck was kept for almost an entire month, and despite being promised a loaner vehicle, I NEVER RECEIVED ONE! I was ... Read More

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Google - Nov 12, 2026

⭐ 1 STAR ONLY CUZ IT DONT LET ME LEAVE 0– ABSOLUTELY HORRIBLE EXPERIENCE WITH HYUNDAI OF FORT MYERS! I am beyond disappointed and disgusted with the way I have been treated by Hyundai of Fort Myers. I purchased a truck from this dealership, only to discover that the sunroof was leaking, causing water to run down the interior panels and completely ruin the carpet. I was promised that everything would be fixed, but instead, this turned into an absolute nightmare! My truck was kept for almost an entire month, and despite being promised a loaner vehicle, I NEVER RECEIVED ONE! I was left without the transportation I needed while they took their time dealing with a problem that should have been addressed before selling me the vehicle. I had to take my truck to TWO DIFFERENT PLACES trying to get this situation handled. And it gets WORSE! On the SECOND DAY after purchasing my truck, I invested my own money into putting new rims on it. When I took my truck in for service, they managed to CURB SCRATCH MY RIMS! Rims that I had just purchased and installed! There is absolutely no excuse for damaging a customer’s property while it is in your care. On top of that, my truck ended up with damage to the doors and dirty footprints left on the seats! I brought my vehicle in expecting repairs, not to have it returned with additional damage! How does a dealership sell someone a vehicle with a leaking sunroof, promise to fix it, keep it for nearly a month, fail to provide the promised loaner, and then damage the customer’s vehicle even more? THIS IS COMPLETELY UNACCEPTABLE! I trusted Hyundai of Fort Myers with my hard-earned money and my vehicle. Instead, I have dealt with broken promises, wasted time, inconvenience, and damage to a truck I was excited to purchase. What makes this situation even more frustrating is that I took pride in my truck from the very beginning. I started upgrading it just TWO DAYS after buying it, only for the dealership to damage the rims and leave my vehicle in worse condition. CUSTOMERS DESERVE BETTER THAN THIS! I would strongly advise anyone thinking about purchasing a vehicle from Hyundai of Fort Myers to think twice. Don’t just pay attention to how they treat you when they’re trying to make a sale. Pay attention to how they handle problems AFTER they have your money. I expected professionalism, honesty, respect, and accountability. Unfortunately, my experience has been nothing but disappointment. I WANT ACCOUNTABILITY FOR THE DAMAGE DONE TO MY TRUCK, INCLUDING MY RIMS, DOORS, AND INTERIOR! Hyundai of Fort Myers, you need to do better. This is NOT how you treat paying customers!

Had a great experience there , everyone was great to work with , drove home with a smile on my face 5 stars

Great service

I owned a 15\-year\-old Hyundai Sonata when, quite unexpectedly, the white paint began peeling\. A friend mentioned that Hyundai had experienced a known issue with white paint peeling on certain vehicles and that there might be warranty coverage\. Honestly, I never imagined that a 15\-year\-old vehicle would receive any consideration, but I figured it was worth asking\. I brought the car to Hyundai of Fort Myers, where they inspected it and submitted a claim to Hyundai Corporate\. To my surprise, Hyundai agreed to cover the initial paint repair\. I dropped off the vehicle and was provided with a ... Read More

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Google - Nov 12, 2026

I owned a 15\-year\-old Hyundai Sonata when, quite unexpectedly, the white paint began peeling\. A friend mentioned that Hyundai had experienced a known issue with white paint peeling on certain vehicles and that there might be warranty coverage\. Honestly, I never imagined that a 15\-year\-old vehicle would receive any consideration, but I figured it was worth asking\. I brought the car to Hyundai of Fort Myers, where they inspected it and submitted a claim to Hyundai Corporate\. To my surprise, Hyundai agreed to cover the initial paint repair\. I dropped off the vehicle and was provided with a loaner car\. As the repair progressed, the body shop discovered that the paint issue extended beyond the original area and recommended repainting the entire vehicle to ensure a proper, lasting result\. That’s when Leo in the service department really went above and beyond\. Leo continued going back and forth with Hyundai Corporate, advocating on my behalf and working to get the best possible coverage\. Initially, Hyundai offered to cover 90% of the cost, leaving me responsible for 10%\. I wasn’t comfortable with that arrangement, since the paint issue was clearly the problem we were trying to address\. After further discussions and Leo’s persistence, he managed to get my portion reduced to just 5%\! I picked up my car the other day, and I honestly couldn’t believe my eyes\. It looks like a brand\-new vehicle\! My total out\-of\-pocket expense was only $250\. **That’s what I call standing behind your product and taking care of your customers\!** A huge thank\-you to Hyundai Corporate, Hyundai of Fort Myers, and especially Leo for his professionalism, persistence, and willingness to go the extra mile\. Leo is a tremendous asset to the dealership, and his efforts deserve special recognition\. Experiences like this are exactly why customer loyalty matters\. In fact, I recently purchased a brand\-new Hyundai Palisade, and after being treated this well, I wouldn’t hesitate to purchase another Hyundai in the future\. I can’t say enough good things about everyone involved\. Hyundai has earned my respect, my appreciation, and, most importantly, my continued business\. **Five stars all the way\! Thank you, Hyundai, for proving that customer satisfaction is more than just a slogan\!**

All good

I want to recognize Jack for consistently going above and beyond during our sales process. His professionalism, responsiveness, and genuine commitment to helping me and my wife get into our new car made all the difference. We will definitely refer people to work with Jack.

Excellent service and support What I said covers it well The above is my last word

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It was an amazing experience for buying my first car, I recommend!!!

It was a pleasure doing business with Victor P and the rest of I would recommend my friends and family to Hyundai whenever to choose their next automobile everyone was very polite and exciting. I would just like to go back to say hi to each, and everyone that I came in contact with.

My sales guy was so professional it blew me away he comes to work dressed in great crisp clothes and is very knowledgeable thank you Bill

William Karrels is an energetic salesperson with customer satisfaction his priority. Never pushy allowing the perspective buyer to find the car they love, rather than just making a sale.

Called for an oil change and got an appointment within two days, on a Sunday nonetheless! Arrived thinking I would wait but there were many cars ahead of me…no problem they provided shuttle service that took me home and picked me back up when car was finished. Great experience!

Staff was very friendly and helpful. As there are many steps involved in trading in and purchasing a car, the staff did a good job of answering questions and guiding us through the process.

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Very helpful people at this dealership, Sandra Diaz is the best! We are very happy with the car and her assumption.

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Called in for service. They told me come on in now. Super friendly. Took care of my issue in 10 minutes. Worth driving from NW Cape Coral

I am very impressed with the assistance provided in finding a vehicle, particularly as a first-time buyer. The entire team was exceptional and demonstrated great determination throughout the process. Thank you for the excellent service.

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Meghan & Hector were both Very Amazing people to work with. Purchased my Brand new 2026 was awesome. What a great moment to have! From the Jump Meghan did her thing!! She got me the car i wanted. Couldn't ask for anyone better. I will forever recommend Hyundai of Fort myers to friends and family. Thank you guys sooooo much for everything!!

Great attention, service and speed.

My car had broken down and had to be towed to Hyundai Of Ft. Myers. I was fortunate enough to work with Jonathan Pereira who acted as my service coordinator. Jonathan was superb at keeping me updated on the progress of my vehicle. He made the extra effort to try to make a difficult situation easier. I am extremely grateful for his assistance. The entire process was handled efficiently and professionally.

He was very professional, patient and kind. We had a wonderful experience purchasing my Hyundai! Elias was extremely helpful, professional, and friendly throughout the entire process. He made everything easy and stress-free, and I truly appreciate his excellent customer service. I highly recommend Elias and the dealership!

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Service was prompt. And service advisor was really helpful too. Time taken for service was not bad

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Chris yslas is absolutely amazing at his job! He is so helpful, he explained everything I needed to know and he responded so fast! Mr chilli is awesome too!

Efe is nice, down to earth, and professional. He's taken care of me the last 3 visits and he always does an excellent job explaining any issues with my car and ensuring I'm happy with everything.

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Recently purchased my 2024 Tesla model 3 from Mariano and I must say it was the best experience ever. After my total loss accident, Mariano made sure he went over all my options with me and helped me get the best deal possible! If you're in search of a vehicle I would highly recommend Hyundai of Fort Myers. Ask for Mariano when you arrive.

Friendly and efficient service. I always get treated with care. Been a repeat customer for many years.

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They are very accommodating but I wish that I knew my repair was going to take as long as it did. It's not the dealership fault. I blame Hyundai because they have to have the parts approved. My associates at the front desk was excellent. Give him a well deserved raise.

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Had a great experience buying my car from Victor! He made everything super easy and stress free, answered all my questions, and made the whole process go smoothly. Definitely recommend asking for him if you’re looking to buy a car.

I went to KBB and looked up the value of my 2017 Corvette Grand Sport. KBB asked if dealers could contact me and I said yes. An employee of Hyundai of Fort Meyers texted us and said they would like to buy the car and their sales department will pay between $45000 and $47000. We asked if she was sure and she confirmed it. We arrived the next day and were offered $31000. The car is in excellent condition. They lied to get us in the door. Do not trust their used car division to be honest with you.

I went to KBB and looked up the value of my 2017 Corvette Grand Sport. KBB asked if dealers could contact me and I said yes. An employee of Hyundai of Fort Meyers texted us and said they would like to buy the car and their sales department will pay between $45000 and $47000. We asked if she was sure and she confirmed it. We arrived the next day and were offered $31000. The car is in excellent condition. They lied to get us in the door. Do not trust their used car division to be honest with you.

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Nice clean facility with friendly employees. Wait time was a little long but the coffee and free snacks helped pass the time in the tv room.

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Problem was addressed promptly and corrected before the end of the day. Service advisor was very good with the information I needed.

Very courteous, professional and prompt. Did an excellent service on my car.

I was very impressed with the dealership. Quenton was very knowledgeable about the vehicles we wanted to see.

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(Translated by Google) Earlier Monday 1, I took my Hyundai Santa Fe in for a scheduled transmission oil change. When I made the appointment, I was quoted $363. However, when I received the initial invoice at the dealership, the price had been raised to $429. To be fair, the service advisor was very helpful and kind. She verbally agreed to correct the total and indicated that she would apply my coupon—specifically the 15% discount we had previously agreed upon. To my disappointment, upon reviewing the final paperwork, I realized that neither the 15% discount nor the $25 coupon had been applied. Instead, she arbitrarily applied ... Read More

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Google - Nov 5, 2026

(Translated by Google) Earlier Monday 1, I took my Hyundai Santa Fe in for a scheduled transmission oil change. When I made the appointment, I was quoted $363. However, when I received the initial invoice at the dealership, the price had been raised to $429. To be fair, the service advisor was very helpful and kind. She verbally agreed to correct the total and indicated that she would apply my coupon—specifically the 15% discount we had previously agreed upon. To my disappointment, upon reviewing the final paperwork, I realized that neither the 15% discount nor the $25 coupon had been applied. Instead, she arbitrarily applied a negligible $5 discount, resulting in me being overcharged. Being treated kindly does not justify deceptive billing practices. Unfortunately, this is not the first time this has happened. Many hardworking people visit this shop without technical knowledge; coupons are completely ignored, prices are inflated, and people end up paying because they trust the dealership. As someone living on a tight budget, this lack of transparency is unacceptable. Be sure to carefully review your invoices before paying here; I have documentation of my invoice and the changes that were made at the time. Recently, on Monday, the 1st, I took my Hyundai Santa Fe in for a scheduled transmission fluid change. When I made the appointment, I was quoted $363. However, when I received the initial invoice at the dealership, it was $429. To be fair, the service advisor was very helpful and friendly. She verbally agreed to correct the total and told me she would apply my coupon (specifically requesting the 15% discount we had agreed upon). To my disappointment, upon reviewing the final paperwork, I realized that she hadn't applied either the 15% discount or the $25 coupon, but instead arbitrarily applied a ridiculous discount of just $5, ultimately overcharging me. Friendly service doesn't excuse fraudulent billing. Unfortunately, this isn't the first time this has happened. Many working people go to this shop without any technical knowledge; coupons are completely ignored, prices are inflated, and people end up paying because they trust the dealership. As someone who lives on a tight budget, this lack of transparency is unacceptable. Check your invoices very carefully before paying here, and I have proof of my invoice and the change they made on the spot. (Original) Earlier Monday 1 , I took my Hyundai Santa Fe in for a scheduled transmission oil change. When I made the appointment, I was quoted $363. However, when I received the initial invoice at the dealership, the price had been raised to $429. To be fair, the service advisor was very helpful and kind. She verbally agreed to correct the total and indicated that she would apply my coupon—specifically the 15% discount we had previously agreed upon. To my disappointment, upon reviewing the final paperwork, I realized that neither the 15% discount nor the $25 coupon had been applied. Instead, she arbitrarily applied a negligible $5 discount, resulting in me being overcharged. Being treated kindly does not justify deceptive billing practices. Unfortunately, this is not the first time this has happened. Many hardworking people visit this shop without technical knowledge; coupons are completely ignored, prices are inflated, and people end up paying because they trust the dealership. As someone living on a tight budget, this lack of transparency is unacceptable. Be sure to carefully review your invoices before paying here; I have documentation of my invoice and the changes that were made at the time. Recientemente el lunes 1 , llevé mi Hyundai Santa Fe para un cambio de aceite de transmisión programado. Cuando hice la cita, me habían cotizado $363. Sin embargo, cuando recibí la factura inicial en el concesionario, la subieron a $429. Para ser justa, la asesora de servicio me atendió muy bien y fue muy amable. Ella accedió de palabra a corregir el total y me indicó que aplicaría mi cupón (especificamente solicitando el 15% de descuento que habíamos acordado). Para mi decepción, al revisar los papeles finales, me di cuenta de que no aplicó ni el 15% ni los $25 del cupón, sino que arbitrariamente me colocó un descuento ridículo de apenas $5, terminando de cobrarme de más. Que la atención sea amable no justifica una facturación engañosa. Desafortunadamente, esta no es la primera vez que pasa. Muchas personas trabajadoras van a este taller sin conocimiento técnico; los cupones son totalmente ignorados, inflan los precios y la gente termina pagando porque confía en el concesionario. Como alguien que vive con un presupuesto ajustado, esta falta de transparencia es inaceptable. Revisen muy bien sus facturas antes de pagar aquí, y tengo evidencias de mi factura y del cambio que hizo al momento .

I had service done on my Sants Fe at Hyundai of Ft Myers. Free shuttle home and back while work was completed. Shout out to Tyler! Thank you for a very pleasant experience!

We worked with Edwin on two deals and i highly recommend you check in with him first if you can. Service first approach overall great guy to do business with. Highly recommend this dealership.

I want to share my experience with the service department so other Subaru owners know what to look for. I took my 2022 Forester Wilderness (around 30,000 miles) in for the standard 30k service. At check-in, before any inspection had been done, my service advisor told me the car also needed throttle body service, a PCV valve, fuel injector service, fuel induction service, a 4-wheel alignment, and tire rotate and balance as part of the 30k interval. I took him at his word and said yes. Those items came to over $900 of my $1,287.97 total. Later I read Subaru's own 2022 Warranty & ... Read More

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Yelp - Nov 4, 2026

I want to share my experience with the service department so other Subaru owners know what to look for. I took my 2022 Forester Wilderness (around 30,000 miles) in for the standard 30k service. At check-in, before any inspection had been done, my service advisor told me the car also needed throttle body service, a PCV valve, fuel injector service, fuel induction service, a 4-wheel alignment, and tire rotate and balance as part of the 30k interval. I took him at his word and said yes. Those items came to over $900 of my $1,287.97 total. Later I read Subaru's own 2022 Warranty & Maintenance Booklet (it's free on techinfo.subaru.com). At 30,000 miles it lists oil and filter, engine air filter, brake fluid, tire rotation, and a set of inspections. Throttle body, PCV, injector or induction cleaning, alignment, and balancing aren't scheduled at 30k, or at any interval in the booklet. What bothered me most is that the invoice marks several of those services "at customer request." I didn't ask for them. I approved them because I was told they were required. I called and left a message for the Service Director. His office told me it was marked high priority, but nobody called me back. I also contacted Subaru Customer Advocacy. They gave me a case number and said the matter is between me and the dealer, so in my experience corporate wasn't going to step in. I've filed a complaint with the BBB. My advice: bring Subaru's maintenance booklet with you and ask what's actually in the schedule before you approve anything extra.

we went in to look at a 2024 mini used looked good salesman got keys so we could test drive battery was dead he jumped it we drove it drove good got back talked about price and he said they would put a new battery in .went back next day to pick it up he said it just got back from shop they put in new battery in you cant see it .it is under a bunch of stuff we took the car home two days later it had a dead battery remove all the trim around battery it had not ... Read More

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DealerRater - Nov 4, 2026

we went in to look at a 2024 mini used looked good salesman got keys so we could test drive battery was dead he jumped it we drove it drove good got back talked about price and he said they would put a new battery in .went back next day to pick it up he said it just got back from shop they put in new battery in you cant see it .it is under a bunch of stuff we took the car home two days later it had a dead battery remove all the trim around battery it had not been replaced .called talk to salesman he talked to manager they asked if I would get one and put it in they would pay for battery I did sent them the bill salesman said he gave it to manager he was taking care of it tried to call cant get anyone . the salesman called said it was in the mail still have not seen it.

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William Karrels worked tirelessly to help us He the best salesman around this is after I have bought about 35 cars Thanks

Amazing dealership and an outstanding sales experience. Highly recommend!

The overall sales experience was decent. Willie was my sales advisor, he was low pressure, patient throughout the test drive, had transparent answers, and knew the car's features.

I purchased a 2020 BMW M340i from Hyundai of Fort Myers on July 11, 2025. After reviewing my purchase documents, I discovered a significant discrepancy between the vehicle’s advertised price and the price reflected in my contract. The vehicle was advertised through the dealership’s iPacket at $35,292, but my contract reflects a vehicle cash price of $44,777 before sales tax. That’s a $9,485 difference that I have been unable to reconcile. My contract also included additional dealer-related charges that I am seeking clarification on. I attempted to contact the dealership to obtain an itemized explanation, but my email was rejected. I have ... Read More

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Google - Nov 3, 2026

I purchased a 2020 BMW M340i from Hyundai of Fort Myers on July 11, 2025. After reviewing my purchase documents, I discovered a significant discrepancy between the vehicle’s advertised price and the price reflected in my contract. The vehicle was advertised through the dealership’s iPacket at $35,292, but my contract reflects a vehicle cash price of $44,777 before sales tax. That’s a $9,485 difference that I have been unable to reconcile. My contract also included additional dealer-related charges that I am seeking clarification on. I attempted to contact the dealership to obtain an itemized explanation, but my email was rejected. I have since submitted complaints to the Florida Attorney General and the Florida Office of Financial Regulation and am seeking a formal explanation of the transaction. I would appreciate transparency and a substantive response from dealership management. I will update this review if the matter is resolved.

They honored the trade offer and easy to communicate, traveled 3 hours and was not disappointed. All was as discussed over the phone. William is the man!

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I needed an oil change while I was spending some time in Fort Myers. Coincidentally,, a friend had told me how they really appreciated the service team at Fort Myers Hyundai, so I took a chance and called them. They fit me right in . Not only that, they confirmed I had purchased an extended warranty to cover my oil changes and there would be no charge. I was a little shocked because I had my last oil change at Naples Hyundai and they charged me for it!!! Thank you Fort Myers Hyundai🤗

I had such a great experience with Carol Fernandez at Hyundai in Fort Myers! She was so sweet, friendly, and incredibly helpful throughout the entire process. I received the best service and truly felt taken care of. I highly recommend asking for Carol if you’re visiting Hyundai!

A large very busy dealership, but friendly and courteous. They secured the vehicle I was looking for from another dealership in one day and I was out the door in less than 3 hours. Very professionally run and our salesman was very knowledgeable and helpful with the transition to the new vehicle.

Do not buy anything here!!! Especially from the manager Sergio Arrieta!!! I had secured a vehicle with him last Friday... since I am coming from Canada he said he would "give me a good deal as long as I brought him Canadian bacon and gave him a 5 star review on Google".. I agreed! He said he would send me the paperwork and the wiring details right away... he had his "great" salesman (feel bad for him) send me a video.. congratulating me on my new purchase. I was to pick it up this Thursday when I ... Read More

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Google - Nov 2, 2026

Do not buy anything here!!! Especially from the manager Sergio Arrieta!!! I had secured a vehicle with him last Friday... since I am coming from Canada he said he would "give me a good deal as long as I brought him Canadian bacon and gave him a 5 star review on Google".. I agreed! He said he would send me the paperwork and the wiring details right away... he had his "great" salesman (feel bad for him) send me a video.. congratulating me on my new purchase. I was to pick it up this Thursday when I fly in. When I still did not get my wiring instructions and/or paperwork by Sunday.. I followed up with Victor.. he said... I just asked Sergio where the paperwork and wire information was... Sergio says.. oh that car sold days ago!!!!! OMG!! I told Victor I needed to speak to Sergio.. must be a misunderstanding.. he must me "it was sold to me"... of course... Sergio .. has decided not to contact me to even explain why he never sent me the promised paperwork and or wire instructions.. CROOKS!!! Run from this particular manager. I hope this save someone else from being as disappointed as I am... he should not have a job there!! Victor.. salesman... 5 stars!!!

Better than expected.

Overall this is a professional place of business. The salesman I worked with was nice. He worked with me to find a vehicle I wanted. My regret is I signed the windshield and exterior protection service agreement. They would not let me change my mind. They charge too much for these plans. It was my fault that I signed the contract. A person's insurance would take care of a windshield. I would hope there was an additional fl statute under warranty cancellations added to protect fl residents. I really like the vehicle I purchased here. I'll update this ... Read More

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Yelp - Nov 2, 2026

Overall this is a professional place of business. The salesman I worked with was nice. He worked with me to find a vehicle I wanted. My regret is I signed the windshield and exterior protection service agreement. They would not let me change my mind. They charge too much for these plans. It was my fault that I signed the contract. A person's insurance would take care of a windshield. I would hope there was an additional fl statute under warranty cancellations added to protect fl residents. I really like the vehicle I purchased here. I'll update this review if the business decides to cancel the contracts. I will not hold my breath though.

Very much welcoming A very, very well with respect and fast, Service Very helpful and good

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Outstanding service and people The service dept quickly gets you to a service advisor and the updates and video is great

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Excellent customer service and very knowledgeable sales staff. Would definitely recommend them for a car purchase.

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The service was very good and friendly and very professional I was kept up to date on the repair progress

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William Jarrell was hands down the best when it came to helping me with my dream car! I found it online and he was highly recommended to me, so I called him and he immediately responded and got everything taken care of in no time. Best personality, time efficient and kind hearted. He had no problem answering my questions since this was my first time buying a car I had plenty of them. I will always recommend people to him. Thank you so much William and Hyundai of fort myers. The team is incredible.

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Excellent service we were treated very well Staff were all very friendly Thank you very much will enjoy our new vehicles

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Factory recall work on 3rd row seats Car was left with dealer while being repaired

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I attempted to purchase a 2019 Acura MDX (VIN ending in 1502) from this dealership as an out-of-state buyer with fully approved financing ready to go. My experience exposed severe predatory contract practices and a complete lack of executive accountability. The vehicle was advertised on their website under a clear legal disclaimer stating: “Advertised Price includes a pre-delivery service fee of $1,298, a Private Tag Agency Fee of $189, and an Electronic Registration Filing Fee of $598.” Despite their own written fine print, the sales staff sent me a proposal that deliberately double-charged me for those exact same corporate fees a second time, while tacking ... Read More

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Google - Oct 31, 2026

I attempted to purchase a 2019 Acura MDX (VIN ending in 1502) from this dealership as an out-of-state buyer with fully approved financing ready to go. My experience exposed severe predatory contract practices and a complete lack of executive accountability. The vehicle was advertised on their website under a clear legal disclaimer stating: “Advertised Price includes a pre-delivery service fee of $1,298, a Private Tag Agency Fee of $189, and an Electronic Registration Filing Fee of $598.” Despite their own written fine print, the sales staff sent me a proposal that deliberately double-charged me for those exact same corporate fees a second time, while tacking on a fraudulent $500 "License Fee" for an out-of-state temporary tag that legally costs $5. They padded the contract by thousands. The dealership’s homepage features a prominent message from the General Manager, Tamir Khalil, which reads: "If you have any questions, please do not hesitate to email me at [email protected]... It is a privilege to treat you as a guest in our home." I took Mr. Khalil up on his invitation. I emailed him a professional, line-by-line breakdown exposing how his sales staff was double-charging me and directly violating his website’s pricing disclosure. Instead of stepping in to earn my business or correct the predatory math, my message was completely ignored. Immediately after my email was sent, their automated inventory system dropped the price online even lower. When I bypassed the silent sales reps and forced a General Sales Manager onto the phone to close the deal at their newly advertised price, I was abruptly told the vehicle was "already sold." As of right now, the vehicle remains fully active, updated, and listed for sale on their public website. They did not sell the car; they simply realized they could not legally scam an educated buyer who caught them double-charging. If you shop here, verify your buyers order line-by-line. They will aggressively try to stack duplicate fees behind your back.

Brought newly purchased Tucson in for recall had made appointment online find out when I arrive at scheduled arrival time that that advisor was not there, was helped by Carol vehicle was taken in inspection was performed and sometime after I received notification of inspection I noticed vehicle parked out in driveway figured they must be done, waited half an hour because I figured they were finalizing paperwork finally went up to the desk waited to talk to someone didn't see Carol anywhere told the advisor when he asked if he could help I said yes I see my ... Read More

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DealerRater - Oct 30, 2026

Brought newly purchased Tucson in for recall had made appointment online find out when I arrive at scheduled arrival time that that advisor was not there, was helped by Carol vehicle was taken in inspection was performed and sometime after I received notification of inspection I noticed vehicle parked out in driveway figured they must be done, waited half an hour because I figured they were finalizing paperwork finally went up to the desk waited to talk to someone didn't see Carol anywhere told the advisor when he asked if he could help I said yes I see my car out in the driveway nobody's come to tell me anything advisor was Carol do you know where she is he said no idea I said is she out to lunch he said I don't know... They then begin to look for the keys and found them on the advisors desk that was assigned by the original online appointment request. Since Carol was nowhere to be found and the keys were sitting on someone's desk that wasn't at work that day it had just sat there! In the initial conversation with Carol I told her that according to the vehicles TPS sensors the tire pressure was in the 41 PSI range and she assured me that as part of the inspection they would set those to the correct pressure. Upon driving home I checked via the vehicle system and all four tires were the same as when I brought it in 41 PSI. In conclusion the points are the online scheduling system is horrible I have another vehicle that I also have service there and it won't let me add it I schedule an appointment and it assigns me to a person that's not even working I arrive for my appointment and the service advisor Carol disappears the work is completed for the recall and no one comes to tell me vehicle is ready and my concern about tire pressures was never resolved ..

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Great experience with Marco and the knowledge he shared We are enjoying our new car

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My 19 year old son was looking for his first car. He applied for a loan as a first time buyer with his credit union and got approved with a 6%. We found a car that looked good since I've owned a TSX, TL and MDX before we liked one this dealer had. Mariano contacts me and asked for my number so "his manager can call me". What is a good phone number for my manager to reach out to you? Respectfully, Mariano Ortiz Hyundai of Fort Myers Sales Professional He is the one that actually calls me. I ... Read More

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Google - Oct 28, 2026

My 19 year old son was looking for his first car. He applied for a loan as a first time buyer with his credit union and got approved with a 6%. We found a car that looked good since I've owned a TSX, TL and MDX before we liked one this dealer had. Mariano contacts me and asked for my number so "his manager can call me". What is a good phone number for my manager to reach out to you? Respectfully, Mariano Ortiz Hyundai of Fort Myers Sales Professional He is the one that actually calls me. I tell him the whole story about my son having a loan approved by his credit union before we spoke on the phone and once again on the phone. I told him who his bank was and how we needed a buyer's offer. He sends me the buyer's offer, we send it to the bank. I told him I was going to call my insurance and all. When i called him back. He tells me that his dealer does not take loans or checks from power financial credit union. I tell him that a check from the bank is as good as cash and he tells me that the credit union check takes a long time to clear but he can help me get it financed in house. Come on man , I'm a 50 year old man. This is not thr first time I've bought a car. I tell him that and say so this is your tactic?. I tell him that I have friends that are car salesman and I already know how this works. You are all trained the same. He then gets loud on how I'm disrespectful by comparing him to other people. He then tells me that at his dealer they don't take power financial credit union checks or car loans. Keeps trying to push me to get the loan with them. At this point I said bye. I live 2 hours away and he knew that, wasted my time. I will be filing a complaint because this is absurd.

Extremely Disappointing Experience – Disrespectful Treatment and Ongoing Vehicle Problems I purchased my 2020 Kia Telluride from Hyundai of Fort Myers on February 18, 2026, and unfortunately, my experience with this dealership has been nothing but frustrating and disappointing. Since purchasing this vehicle, I have had to bring it back for multiple mechanical problems and repairs, including a transmission replacement, axle repairs, and several other issues. Despite all these repairs, my vehicle is still not functioning properly. I have spent countless hours dealing with problems that I never expected to experience so soon after purchasing a vehicle from a dealership. To make matters worse, ... Read More

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Google - Oct 28, 2026

Extremely Disappointing Experience – Disrespectful Treatment and Ongoing Vehicle Problems I purchased my 2020 Kia Telluride from Hyundai of Fort Myers on February 18, 2026, and unfortunately, my experience with this dealership has been nothing but frustrating and disappointing. Since purchasing this vehicle, I have had to bring it back for multiple mechanical problems and repairs, including a transmission replacement, axle repairs, and several other issues. Despite all these repairs, my vehicle is still not functioning properly. I have spent countless hours dealing with problems that I never expected to experience so soon after purchasing a vehicle from a dealership. To make matters worse, yesterday I brought my Telluride back because I was still experiencing an issue when turning. I requested that someone ride with me so I could demonstrate exactly what was happening. A man named Michael King accompanied me during the test drive, and his behavior was extremely rude, dismissive, disrespectful, and unprofessional. Instead of listening to my concerns, he told me there was nothing wrong with my vehicle. He stated that since the transmission and axles had already been replaced, there was nothing else they could do. First, he claimed there was no problem, and then he changed his explanation and said that what my vehicle was doing was completely normal. I may not speak perfect English, but that does not give anyone the right to treat me with disrespect or dismiss my concerns. I felt that my limited English may have influenced the way he treated me. No customer should ever be treated differently because of their race, background, or ability to speak English. Thankfully, Ruby, the young lady who has been assisting me, was able to hear and feel the exact issue I was trying to explain. In the end, the mechanical problem was actually identified, proving that my concerns were legitimate. Ruby was professional, understanding, and respectful. She even apologized for the way her coworker treated me, which I truly appreciated. However, an apology does not erase the frustration of dealing with repeated mechanical failures and being treated so poorly when simply asking for help. I purchased this vehicle on February 18, and since then, it has been one problem after another. I have had to return to the dealership repeatedly for repairs, and my vehicle is still not right. This is absolutely unacceptable. Buying a vehicle should not turn into months of stress, repeated repairs, and disrespectful treatment. I will NEVER purchase another vehicle from Hyundai of Fort Myers again, and based on my personal experience, I cannot recommend this dealership to anyone. I sincerely hope management takes this complaint seriously. Customers deserve reliable vehicles, honest communication, and respectful treatment, regardless of what language they speak.

I was happy with the detailed descriptions of the car status and the video. And I liked that I could choose from the extra services from my email.

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Very disappointing delivery experience at Hyundai of Fort Myers. I drove approximately 90 miles from Bradenton after my salesperson, Mariano, and I had already confirmed the vehicle, pricing, and pickup time. Despite ample notice, my EV was delivered with just 9% battery—approximately 20 miles of range—and I was told I could go to Target to charge it. When I asked about using the dealership’s fast charger, I was initially told I would have to pay for it. Only after pushing back and speaking with another employee, as Mariano had disappeared, did someone provide the key fob needed to activate the ... Read More

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Google - Oct 28, 2026

Very disappointing delivery experience at Hyundai of Fort Myers. I drove approximately 90 miles from Bradenton after my salesperson, Mariano, and I had already confirmed the vehicle, pricing, and pickup time. Despite ample notice, my EV was delivered with just 9% battery—approximately 20 miles of range—and I was told I could go to Target to charge it. When I asked about using the dealership’s fast charger, I was initially told I would have to pay for it. Only after pushing back and speaking with another employee, as Mariano had disappeared, did someone provide the key fob needed to activate the charger so I could get home. Would you sell someone a gas-powered vehicle with an empty tank and then expect them to pay to fill it? This was a scheduled purchase, not an unexpected sale. The lack of preparation was unacceptable, but the expectation that I should pay to correct the dealership’s oversight was even worse. A completely avoidable experience that left me questioning their commitment to customer service once the sale was complete.

Treated Very well. Edwin Colon (Sales) and Ebron Taylor (finance) were most accommodating and patient. A positive experience.

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I had prompt service and good communication during the entire service visit. Clean lobby area

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Every one treated us very well. We felt like part of the family. Thank you

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Tried to buy a Tesla yesterday from jack but never received a call back.. called back today and spoke to caughtlyn? Not sure how to spell her name but she works in finance I was explaining to her that I never received a call back and I didn’t feel like a priority and then she told me if I don’t feel like a priority to take my money somewhere else .. I was extremely shocked I thought dealerships wanted to make a sale and not make their customers feel like not a priority.. I guess it’s bc I ... Read More

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Google - Oct 24, 2026

Tried to buy a Tesla yesterday from jack but never received a call back.. called back today and spoke to caughtlyn? Not sure how to spell her name but she works in finance I was explaining to her that I never received a call back and I didn’t feel like a priority and then she told me if I don’t feel like a priority to take my money somewhere else .. I was extremely shocked I thought dealerships wanted to make a sale and not make their customers feel like not a priority.. I guess it’s bc I called and I wasn’t a walk in but after the unprofessionalism and lack of communication I’m glad I didn’t buy from this dealership. Very unprofessional and always sent me to voicemail smh. That lady in finance needs some more training if the calls are recorded I hope the manager can go back and hear the conversation at 4:15pm oct 24. Not to mention she hung up on my face.

Very friendly did a great job and it was done quickly No other thoughts at this time

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Pleasant, accommodating, and helpful. Everyone was pleasant and helpful, everyone from fiance to service were accommodating.

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Literally the best dealership ever they have my business forever. I am now apart of the Hyundai family all thanks William Karrels. He is literally the best!

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William was extremely helpful in getting my car at the price we wanted it for. He was knowledgeable and patient. He also was very kind to his co workers during the process which is rare to see now a days.

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He was amazing concise caring understanding and efficient I think i was pretty clear in my above response

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I went to this service center on 10/17/26 for some maintenance for my 2018 Hyundai Elantra SEL and the visor on my driver side broke so I needed a new one. Carol Fernandez (my service advisor) came back with a quote for the visor of $640! I said that seemed like a lot and then she came back with an after market quote of $435. Both included ordering the visor, parts, and labor. For a visor. Really?? I went home and bought a visor off of eBay for $23.99 and installed it myself. It really bothers me that Hyundai was going to charge me that ... Read More

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Google - Oct 22, 2026

I went to this service center on 10/17/26 for some maintenance for my 2018 Hyundai Elantra SEL and the visor on my driver side broke so I needed a new one. Carol Fernandez (my service advisor) came back with a quote for the visor of $640! I said that seemed like a lot and then she came back with an after market quote of $435. Both included ordering the visor, parts, and labor. For a visor. Really?? I went home and bought a visor off of eBay for $23.99 and installed it myself. It really bothers me that Hyundai was going to charge me that much for a visor, and they tried to get the $640 instead of offering me the lower price first (which was still outrageous). I've been a loyal customer of this location since 2021, and feel very disappointed that I was treated this way. I will not be going back to this service center ever again. They have lost me as a customer. I wonder just how much they are really marking up their services for their customers and ripping them off, unfortunately. Hyundai, please be honest with and respectful of your customers who give you their business and hard-earned money. Charging them outrageous prices to fix their vehicles is not only unprofessional but dishonest as well.

Victor P. In sales spent time with us and never felt rushed or pressured. He was very knowledgeable and patient. We dealt with Michael in finance and he was also very good. Great place to deal with and I love my new car.

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This is a bad dealership. As soon as you decide not to purchase from them, their whole demeanor will change to a very unprofessional level, selling you a car that comes with old oil while they make you pay hefty delivery fees. They advertise lower car prices on the web, boasting “No Fees”, then they will add another $2,000 dollars onto the price when you get there, trying to sell you bogus insurance that is useless. My car had a stripped oil pan, which will cost me about $800 dollars to change.

It’s best to avoid this location. Drive further to Naples or punta gorda for better customer service and good car buying experience.

Transparent work. Fast and efficient work. Very helpful in explaining processes and work. Clean and kind dealership.

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Transparent work. Fast and efficient work. Very helpful in explaining processes and work. Clean and kind dealership.

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Everything was fine except both my and my wife's phone were unpaired during the service. That was very inconvenient since it was my first day in the area and I was heavily reliant on my Android Auto navigation.

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Leonel Osiris, went above and beyond taking care of me. I came in. I had a leg injury. Leo noticed right away and totally took over as far as helping me to my seat bringing me to the counter walking me over after he got me checked in. He was phenomenal. That was my second time there and I have to say I was beyond impressed. Also, Anthony was wonderful as well very nice young man. Everyone was kind and caring. I would definitely recommend this dealership to my friends. Sincerely, Patricia Velardi😇

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My experience with Hyundai of Fort Myers has been entirely unacceptable. My vehicle was kept for nearly three weeks, and getting any status update was a nightmare. Using my phone screening logs, I documented being hung up on multiple times and left on infinite hold by the service staff, while management (** FELICIA***) completely ignored my requests for help. When I finally got my car back, it was handed to me with just a receipt, no one reviewed the repairs. Worse yet, my car was returned reeking of a horrific odor, trashed with employee garbage, balled-up plastic, gum left on the ... Read More

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Google - Oct 21, 2026

My experience with Hyundai of Fort Myers has been entirely unacceptable. My vehicle was kept for nearly three weeks, and getting any status update was a nightmare. Using my phone screening logs, I documented being hung up on multiple times and left on infinite hold by the service staff, while management (** FELICIA***) completely ignored my requests for help. When I finally got my car back, it was handed to me with just a receipt, no one reviewed the repairs. Worse yet, my car was returned reeking of a horrific odor, trashed with employee garbage, balled-up plastic, gum left on the door handle, and actual technician tools left abandoned inside. There are chips of paint missing & a dent with scratches on the door. Management has shown zero accountability. Save yourself the headache and take your vehicle anywhere else. **Bushoy Mikhail was my assigned service advisor and he was extremely difficult to work with. Unresponsive to calls & messages. He lied saying there was a part he was waiting for but I received an email from Jasmine that the part was there. He lied repeatedly anytime I was able to connect with him. I have call logs & text messages to back up this review. Photos and videos were also taken. ****Jason Curie the "General Manager" gave an email that does not accept messages because his mailbox is FULL. His response is to pretend he is proactive but this man has not contacted me directly. I'm not surprised that this Hyundai is delivering poor service, their leader is not capable of providing decent and honest customer service why would his team? **** ALSO, MY CAR WAS NOT FIXED CORRECTLY & THE MISFIRE IS STILL HAPPENING *****

I paid too much, but I wanted the car, so I went through with it. The delays during the back-and-forth negotiation were annoying. It shouldn’t take 10 minutes to respond to my offer only to tell me you’ll come down $10. It’s a giant waiting game that leaves you frustrated, so you either accept the high price or walk out. I said, “Screw it,” and paid, but most people won’t—and they shouldn’t have to. If it wasn’t this specific vehicle I wanted, I would have left, and it’s doubtful I’ll be back.

Easy It was an easy, fairly quick experience. Leo was very kings and helpful. Kind

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Muy buen trato y calidad siempre voy con leo una persona muy amable y muy atenta con todo

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Leo did an excellent job. He handled everything professionally and explained the service knowledgeably and clearly!

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Horrible service from service advisor Carol. Family went in for a simple loaner vehicle exchange, customer key or car could not be located by advisor. Asked customer to drive her around until car was found. Frustration was verbalized & advisor decided to argue repeatedly with customer. Will not be returning to Hyundai of Fort Myers or recommending it to any family or friends. Will take business elsewhere.

Took some back and forth that I do not like , but agreed on a price.

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Excellent Excellent Excellent There were great people to work with, they got me financed, pretty fast and out of there.Quickly with the car , my dream

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